Bank - Teller
- Money counting
Counting the amount of the money is the most important task of a teller. Quickly counting the exact amount, detecting counterfeit, pieces of each denomination is impossible without professional banknote counting machine. 1+1 pocket banknote counter must be a choice in this case because 1) its speed is far faster than 1 pocket machine due to its non-stop counting, 2)it counts amount, not pieces, 3)counterfeit detecting HW is better and 4) counterfeit detecting SW can be upgraded.
See why multi pockets for the benefit of multi pockets against single pocket.
- Auto Currency Setting
Tellers are busy. They don't want to set the machine by pressing many buttons. Usually, the only thing they do with the counting machine is counting money.
With many currencies handled everyday, however, tellers have to set what currencies should be counted. It sometimes needs pressing buttons many times.
With auto currency setting function, tellers do not need to press buttons. They just place the money and then the machine intelligently decide the currency. It helps teller's life easier.
See the video below for the demo.
- Recording serial numbers of banknotes
Long time after a transaction ended, a dispute may happen between a bank and a customer. Each may argue that they received counterfeits. It is impossible to prove whether they received counterfeits or not, without recording serial numbers of given/received banknotes.
Banknote counter, which can record serial numbers of banknotes, can be used to prevent such disputes.
- Blackbox at teller's desk
Sometimes, a dispute about the past transaction may happen between the teller and the customer. Though many CCTV is installed in the bank, it is not enough to prove who is right or wrong.
A customer display with CCTV function can help resolve this dispute. It has a feature like blackbox and records scenes, conversation, and transaction amount, just next to the customer.
Later, when a dispute happens, a teller can easily look up the recorded data.
- Advertisement and Calendar
Bank places many leaflets to advertise its financial products and calendar for customer's convenience. Advanced customer display can replace them in more intelligent way.
- Check Processing
In order to process many checks, teller has to scan them, and put in necessary information into her PC. Because of small space of the teller, she has to leave her desk to handle it. It can cause security risk and dropping work efficiency. All-in-one solution, which consolidated banknote counter, counterfeit detector, check scanner, can save teller's working space and also streamline check processing task.
- Balancing after daily operation
After a daily work finishes, a teller has to balance her money. Retrieving transaction info from PC SW and intelligent customer display, which are linked to banknote counter, can make the balancing job quite easy.
Teller also has to check whether there is another denomination mixed inside a bundle. 1+1 pocket banknote counter with single mode, a mode to sort out different denominations, can make this job done in seconds.
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